This post was co-authored by John Sviokla and Chris Curran Information technology is the only part of the business which is both a line and a staff function. IT not only supports the entire business, but also helps to “make the donuts.” This makes IT different from other functions... 

Lisa (names have been changed) held a mid-level position in Human Resources at a large bank and received stellar performance reviews every year for five years. Conscientious, she delivered projects on time and communicated clearly with her manager. Responsible, she organized her work so that... 

It’s been a tough fortnight for Hyatt, as the hotel chain has endured a flood of negative publicity and public outrage over its decision to fire 98 housekeepers from three Boston area hotels and replace them with contractors. Even as Hyatt has taken steps to try to remedy the situation,... 

The dramatic failings of business leadership, which contributed significantly to the worst recession in 60 years, have led (as has been widely reported) to much soul-searching at business schools around the world. Should the basic MBA mission be recast with the aim of, among other things: reconfiguring... 

Does the name Richard Hatch ring a bell? It probably does. Richard Hatch gained international fame when he became the winner of the first 'Survivor' reality show series and won $1 million in prize money. But as it turned out, things went downhill from there. Hatch was convicted of... 

To every action there is a reaction. In physics, the reaction is opposite and equal to the action. But in economics, the reaction may be explosive and gargantuan in comparison with the action. We are talking about last week's deal between the IRS and UBS bank of Switzerland that brought...